Giovanni Aponte
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Recent activity by Giovanni Aponte-
How do I batch assign Work Orders?
Click on the work order number Within the Work order select the line items you would like to batch assign by selecting the check boxes on the left side of the screen. Select "Assign" Select te...
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How Do I view the Details of a Work Order?
In the "In Progress" tab, Select “Detail” to review specifics on a work order. The information displayed will be what was done during the scope in most cases. Select “Detail” to view work order ...
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How do I submit overall condition photos of the home during a Scope?
When scoping, please include a separate General Information line item for Interior and Exterior pictures detailing the overall condition of the home (these lines are pre-populated on the work order...
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How do I Export a Work Order to Print?
Click on the work order number Select the "Export" button within a WO Downloaded document can be viewed on the lower left hand corner of the screen. Click here for video
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How do I Add a Maintenance item in a Work Order?
1. Select "Detail" and select the 3 dots on the upper right hand corner. After that select "Create Item" and go through the processing of creating an item. Once created, the items will be sent to...
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How do I Add a Maintenance item in a Work Order?
The admin/employee have the ability to add a maintenance item in the event something was missed during the scope walk. Once created, the items will be sent to Resource Manager for approval. C...
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Photo Uploading Process
The app will automatically upload photos in the background and will pause the upload process when needed. For example, the app will pause the upload process when a user is adding an item. In thi...
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How do I Update a Work Order for Completion?
Once the work order has been scheduled and assigned, you can find the work order in the "In Progress" tab. Click here for video Click on the work order number View the action tab and select th...
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How Do I use Conversations?
The app allows you to communicate with the Pathlight Resource Manager about a Scope via the conversation tool. Please note: This is not an instant messaging system. For urgent questions and updates...
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Photo Uploading Process
The app will automatically upload photos in the background and will pause the upload process when needed. For example, the app will pause the upload process when a user is adding an item. In this ...